<!--

var itemList = new Array()
var listText = ''

// ----- Description Info -----

function getDescription(x) {

  if (x == 1 || x == 21) {
    var text = '<i>Introduction</i><br />'
			 + 'This page is displayed when either the Help or Contact buttons '
			 + 'are selected.  On the left you will find a list of help topics. '
			 + 'Selecting any of the topics will display the related info in '
			 + 'the center box on this screen.  When designing a website the help '
			 + 'always seems to be the last task to perform.  So this page is '
			 + 'a work in progress.  If there is a topic you would like to see '
			 + 'addressed, please feel free to let us know.<br /><br />'
			 + 'The right hand box contains our contact info and the disclaimer '
			 + 'message.<br /><br />'
			 
			 + '<i>User Manuals</i><br />'
			 + 'This website provides a link to the PDF version of '
			 + 'the operators manual for most of the headsets we sell. To view the '
			 + 'manual, please locate '
			 + 'the headset model in question either through the navigation links or '
			 + 'the Search box at the top of this page. The last entry on the '
			 + 'bulletted list of features for any given headset will contain a link '
			 + 'to that equipments user manual.<br /><br />' 
			 
			 + '<i>Note on GN Netcom</i><br />'
			 + 'GN Netcom has purchased a Company called Jabra. '
			 + 'They are in the process of changing the headset division to Jabra. '
			 + 'So throughout this site the terms GN Netcom and Jabra are in '
			 + 'reference to the same company.'
  }
  
  if (x == 2) {
    var text = '<i>Site Navigation</i><br />'
			 + 'To the right of the company logo is a set of small icons. '
			 + 'These are links to site pages such as Home, Contact, '
			 + 'etc.. Below the icons is the list of product pages; '
			 + 'Corded, Wireless etc.. '
			 + 'Clicking on any link displays the appropriate page.<br /><br />'
			 
			 + 'Each product page is designed in a slideshow format. The '
			 + 'list of products appear in the box on the left. Selecting '
			 + 'any item in the list will display the description in the '
			 + 'center area and a picture on the right. The site keeps track '
			 + 'of the last viewed item so that your place is maintained as you '
			 + 'browse from page to page. Links to more info (eg User Guide) '
			 + 'are contained within the product description. This info '
			 + 'opens as a PDF file. If needed, a link to download a '
			 + 'PDF file reader is located under the product picture.<br />'
			 + '<br />Prices appear below the product description. A <u>Put '
			 + 'in Cart</u> button is displayed below each price. Links to manufacturer '
			 + 'compatibility pages appear under the product picture.<br /><br />'
			 
			 + 'Selecting a <u>Put in Cart</u> button will place that item in the shopping '
			 + 'cart. To display the shopping cart page, click on any cart '
			 + 'icon located to the left and right of the product price(s).'
  }
  
  if (x == 3) {
    var text = '<i>About Headset Factory</i><br />'
             + 'Headset Factory is in the business of selling telephone headsets. '
			 + 'Our products are professional grade products from the 2 leading '
			 + 'headset manufacturers; Jabra (GN Netcom) and Plantronics. Where as most '
			 + 'businesses sell headsets as a secondary line, this is all we do. '
			 + 'We have over 10 years experience in the business.<br /><br />'
			 
			 + 'Because of our years of experience, we have discovered that not '
			 + 'all headsets are equal. Therefore through the years, with a few '
			 + 'exceptions, we have tested most of headsets we offer. As such, '
			 + 'this website lists only those headsets that are common sellers '
			 + 'and have our '
			 + 'stamp of approval. If you do not see a specific model listed, '
			 + 'please contact us and we can order one in for you. We will also '
			 + 'let you know why it is not listed. It may be as simple as not '
			 + 'being a popular model or we may have an opinion as to its quality. '
			 + '<br><br>'
			 
			 + '<i>Note on GN Netcom</i><br />'
			 + 'GN Netcom has purchased a Company called Jabra. '
			 + 'They are in the process of changing the headset division to Jabra. '
			 + 'So throughout this site the terms GN Netcom and Jabra are in '
			 + 'reference to the same company.'
  }
  
  if (x == 4) {
    var text = '<i>Returns / Refunds</i><br />'
			 + 'Due to hygienic reasons our suppliers no longer accept product for return. '
			 + 'So we in turn only accept non-defective returns on certain models. '
			 + 'Please contact us with the model in question for more info.<br><br> '
			 
			 + 'All product is tested for out-of-box operability before being shipped. '
			 + 'Product will be replaced if it becomes defective during the first 14 days. '
			 + 'After the 14 day window, defective product falls under the manufacturer '
			 + 'warranty program.<br><br> '
			 
			 + 'All returned items must be returned with all packaging '
			 + 'and manuals included and undamaged. All non-defective returns will be subject '
			 + 'to a 25% restocking fee plus the cost of any part of the equipment '
			 + 'or packaging that is missing or destroyed. '
			 + 'The buyer is responsible for shipping the item to the seller. When '
			 + 'the returned item is received by the seller, a refund (or replacement) '
			 + 'for the amount of the original purchase minus shipping / restocking '
			 + 'costs will be made via the method of payment. Refer to '
			 + 'Service page for additional info.'
   }
   
  if (x == 5) {
    var text = '<i>Browser Compatibility</i><br />'
	         + 'The main core of the program has been tested on both Mac and PCs. '
			 + 'Any program updates since March 2008 have only been tested on '
			 + 'a MacBook computer. Also tests were performed in '
			 + 'WinXp running on a Parallels virtual machine on a MacBook.<br><br>'
			 
			 + 'Browsers tested:<br />'
			 + 'Internet Explorer versions 7 and 8 for PC<br />'
			 + 'Current versions of Firefox for Mac and PC<br />'
			 + 'Current versions Safari and Camino for Mac<br />'
			 + 'Current versions of Google Chrome for Mac and PC<br><br />'

			 + 'There are great incompatibilities between these browsers which makes '
			 + 'programming very difficult. Some compromises had to be made so the user '
			 + 'may discover a few flaws in the display of some elements of this site. '
  }
  
  if (x == 6) {
    var text = '<i>Phone Compatibility</i><br />'
	         + 'Although the headsets we sell will operate with over 95% of the '
			 + 'phones sets in use today, you may wish to refer to a compatibility '
			 + 'chart. The Map/Links page offers links '
			 + 'to the manufacuter compatibility pages. These links are also '
			 + 'available located under the product picture on each product page. '
  }
   
  if (x == 7) {
    var text = '<i>Cookies and Scripts</i><br />'
			 + 'This site utilizes cookies, style sheets and javascripts. If any '
			 + 'of these options are disabled in your browser settings, functioning '
			 + 'and display of these pages will be very irratic.<br /><br />'
			 
			 + 'Some pieces of info are stored on your computer in a browser cookie. '
			 + 'The Shopping Cart contents are stored on your computer for 7 days. '
			 + 'After such time it will be deleted. Emptying the cart will also delete '
			 + 'the cookie. If you make a purchase by '
			 + 'cheque, you are prompted to save your shipping info on your computer. '
			 + 'If you do, that info will remain on your computer for 1 year. '
			 + 'Selecting the Clear link on the Pay by Cheque page will delete the '
			 + 'cookie.'
  }
  
  if (x == 8) {
    var text = '<i>Defective Equipment</i><br />'
			 + 'If an item becomes defective within the manufacturer warranty '
			 + 'peroiod, we encourage the user to contact the appropriate manufacturer '
			 + 'customer service centre. This info is located in the documentation '
			 + 'included with the product, on the manufacturer website or is '
			 + 'posted on our service page.'
   }
   
  if (x == 9) {
    var text = '<i>Discounts</i><br />'
	         + 'if a discount is offered on an item, a message is displayed above the item&acute;s price on the product page. '
			 + 'The total discount amount is diplayed in the Totals window located '
			 + 'beside the Shipping Rate window in the Shopping Cart page. '
			 + ''
			 + '<br /><br />'
  }			 
 
  if (x == 10) {
    var text = '<i>How to Select Corded Headsets Pg 1</i><br />'
			 + 'Corded headsets are referenced as having 2 pieces. The headset '
			 + 'top is the part you wear on your head.  The bottom is either '
			 + 'an amplifier or an adaptor cord.  Which one you use will depend '
			 + 'on your phone set.  Our product pages give the '
			 + 'option to order the headset top only, a headset with an '
			 + 'amplifier or a headset with the adaptor cord.<br /><br />'
			 
			 + '<i>Adaptor Cord:</i> If your phone has a dedicated headset '
			 + 'port then you need a headset with a direct connect adaptor '
			 + 'cord.  The port on your phone is usually labeled with a  '
			 + 'picture of a headset or the word Headset.  This port can '
			 + 'either be a square modular or a round 2.5mm jack.  A '
			 + 'typical headset cord is about 3 feet (1 meter) long.  The '
			 + '2.5mm adaptor is only 6 inches. Most people require more '
			 + 'length so an extension cord may be needed.  To order, '
			 + 'you would select the headset only from the Corded Headset '
			 + 'page, then the 2.5mm cord from the Accessory page.<br /><br />'
			 
			 + '<i>Amplifier:</i> If your phone does not have a headset port '
			 + 'you will require an amplifier. The amplifier will plug into '
			 + 'the phone handset port. The handset will then plug into the '
			 + 'back of the amplifier. When the amplifier is turned off, you '
			 + 'may use the handset in the normal fashion. Amplifers have a '
			 + 'phone compatibility switch. The default setting is good for '
			 + 'most phone sets. Please refer to the user guide if the '
			 + 'setting of this switch is required. '
  }
  
  if (x == 11) {
    var text = '<i>How to Select Corded Headsets Pg 2</i><br />'
             + 'There are also 2 basic styles of headset. The sound or '
			 + 'voice tube style and the noise cancel style. Which is '
			 + 'needed depends on the environment of the user.<br /><br />'
			 
			 + '<i>Sound / Voice Tube:</i> This style of headset uses a tube '
			 + 'to port the users voice to the microphone located in the '
			 + 'body of the headset. Some noise filtering technology is used '
			 + 'to reduce minor unwanted noises. This style of headset is good '
			 + 'for a more normal type of environment where there is not a lot of '
			 + 'background noise. People workng in their own cubical or '
			 + 'only a few people within the office are good '
			 + 'environments for a tube style headset.<br /><br />'
			 
			 + '<i>Noise Cancel:</i> This headset usually has the microphone '
			 + 'element located on the end of a flexible boom. The headset '
			 + 'also has enhanced electronics built-in that attempts to '
			 + 'select the users voice over the background audio. '
			 + 'When the user is not talking, the microphone sensitivity '
			 + 'is reduced and returns to normal when the user speaks. Ths style '
			 + 'is used in places where substantial background noise is present. '
			 + 'Call centres and brokerages are '
			 + 'places where noise cancel headsets would benifit the user.'
  }
  
  if (x == 12) {
    var text = '<i>How to Select Wireless Headsets</i><br />'
			 + 'The basic wireless headset system includes the base unit '
			 + 'that connects to the phone set and the remote that the user '
			 + 'wears on thier person. The base unit can be connected to both '
			 + 'the handset and headset ports of a phone set. However, if the '
			 + 'optional handset lifter is used, connection must be made into '
			 + 'the handset port and the handset connected into the wireless base '
			 + 'unit. This will allow normal handset usage when wireless is off. '  
			 + 'To purchase just select the basic model or the basic model '
			 + 'plus the handset lifter.<br /><br />'
			 
			 + '<i>Handset Lifter:</i> '
			 + 'The optional handset lifter is a '
			 + 'motorized device that attaches to the phone under the handset. '
			 + 'This device is needed if the ability to answer a call when '
			 + 'away from your desk is needed.  Your phone must have the auto '
			 + 'answer feature.  This is a feature of the phone to '
			 + 'automatically access the line that is ringing when the handset '
			 + 'is lifted from the cradle without the need to press any buttons.'
			 
			 + '<br /><br /><i>Online Indicator:</i> '
			 + 'The optonal online indicator is a light that flashes when the '
			 + 'wireless system is activated.  This device is intended to let '
			 + 'people know when the user is busy on a call.' 
  }
  
  if (x == 13) {
    var text = '<i>Headset Installation</i><br />'
			 + 'In order to provide specific info on product installation we have '
			 + 'provided links to manufacturer manuals and user guides. These links '
			 + 'appear within the last line of the product description on each of '
			 + 'the product pages. These guides are stored as PDF files. If you '
			 + 'need a reader for these files, a link to download the reader is '
			 + 'provided on the Map/Links page. You will also find a link '
			 + 'under the product picture on each of the product pages. '
  }
   
  if (x == 14) {
    var text = '<i>Payment / Checkout</i><br />'
			 + '<b>Payment by Credit Card.</b> Select the Pay by Credit Card button '
			 + 'located in the Payment box located under the '
			 + 'Shipping box. Pressing this button will display the PayPal e-commerce '
			 + 'gateway. If you have a PayPal account, just enter your account info '
			 + 'and press continue. If you do not hava an account, enter your credit '
			 + 'card info and select the Continue button. The top of the page contains '
			 + 'the list of your items within the dropdown area..<br /><br />'
			 
			 + 'PayPal handles Visa, MasterCard and '
			 + 'AmEx credit cards. They do not require the customer to sign '
			 + 'up for membership. This makes checking out quick and easy. '
			 + 'PayPal has a very safe and secure system. We never see your credit '
			 + 'card info. After authentication is complete, you will be taken back '
			 + 'to our Thank You page. At this point you can continue browsing '
			 + 'our site or exit our website.<br /><br />'
			 
			 + 'After the completed transaction, an email will be sent to you from PayPal '
			 + 'confirming your payment. We will also send an email to you when '
			 + 'your order is processed, usually within one business day.<br /><br />' 
			 
			 + '<b>Payment by Cheque.</b> To submit payment by cheque, select the '
			 + 'Payment by Cheque button to display the price quote form page. Enter '
			 + 'the shipping info at the bottom of the page. Select the Print link to '
			 + 'print the form. Then mail us the form along with your cheque for the '
			 + 'amount displayed on the page. You will be prompted to save your ship to '
			 + 'info for future purchases if you wish. Select the Clear link to delete '
			 + 'the info. Select the Return link to return to the Shopping Cart to delete '
			 + 'the contents of the cart.'
  }
  
  if (x == 15) {
    var text = '<i>Price Quotes</i><br />'
			 + 'This site has the ability to provide price quotes. '
			 + 'To display a quote just browse the site and place the desired '
			 + 'items into the shopping cart. When ready, enter the shopping '
			 + 'cart by selecting any shopping cart icon located beside the price '
			 + 'on any product page. <br /><br />'
			 
			 + 'With the cart page displayed make the desired '
			 + 'changes to the item quantities and select the Update button. '
			 + 'Set the appropriate shipping option then select the Quote button '
			 + 'located in the Payment box just below '
			 + 'the Shipping Rate box. A printable quote page will be displayed. '
			 + '<br /><br />'
			 
			 + 'Select the Print button at the bottom of the quote or use your '
			 + 'browser page printing function. After printing the quote you may '
			 + 'return to the cart by selecting the Return button.'
  }
  	
  if (x == 16) {
    var text = '<i>Purchase Receipt</i><br />'
			 + 'This site has the ability to provide a purchase receipt. '
			 + 'To display a receipt just browse the site and place the desired '
			 + 'items into the shopping cart. When ready, enter the shopping '
			 + 'cart by selecting any shopping cart icon located beside the price '
			 + 'on any product page. With the cart page displayed make the desired '
			 + 'changes to the item quantities and select the Update button. '
			 + 'Set the appropriate shipping option then select the Receipt button '
			 + 'located in the Payment box just below '
			 + 'the Shipping Rate box. A printable receipt page will be displayed. '
			 + 'Select the Print button at the bottom of the receipt or use your '
			 + 'browser page printing function. After printing the quote you may '
			 + 'return to the cart by selecting the Return button.'  
  }
  	
  if (x == 17) {
    var text = '<i>Search Engine</i><br />'
			 + 'The search engine on this site is very rudimentary. Entry of '
			 + 'phrases, single words and partial words are allowed. However, '
			 + 'most of the keywords that are programmed into the system are single '
			 + 'words.<br /><br />'
			 
			 + 'To use, just click on the textbox and the word '
			 + 'SEARCH will disappear leaving you with a blank text field. Then '
			 + 'enter the model number of the headset you are looking for. Descriptive '
			 + 'words such as wireless, corded and headband will work as well. '
			 + 'The manufacturer name is not needed. Then select '
			 + 'the Go button or just press the Enter key. All matches to your entry '
			 + 'will be displayed on a seperate page. Links to each page appear in '
			 + 'blue. A short description of each page appears below the link. The Search '
			 + 'box is displayed on all except the Shopping Cart page.<br /><br />'
			 
			 + 'This feature uses a session cookie to store the value of the search. '
			 + 'If the cookie gets corrupted, you have to shut down your browser and '
			 + 'start it up again. That will erase the session cookie. ' 
			 + 'Backspace, arrows, end, home and del do not work in all '
			 + 'browsers. This has to do with how each individual browser handles '
			 + 'text input fields.'
  }
  
  if (x == 18) {
    var text = '<i>Shipping Info</i><br />'
	         + 'The Shipping box is located below the cart items box. Shipping within '
			 + 'Calgary reflects the cost of a local courier.<br /><br />'
			 
			 + 'When calculating the cost of shipping outside Calgary, this website '
			 + 'sets a base rate in accordance to the contents of the shopping cart. '
			 + 'This base rate is the minimum for 1 shipping item. $4 is added to the '
			 + 'base rate for each additional shipping item. Each product is assigned '
			 + 'a value which is dependant on the size of the package required to ship '
			 + 'the product.  Wireless systems have a value of 1 shipping item. '
			 + 'A corded headset or amplifier equals one half of an item. This means a '
			 + 'corded headset and amp together would equal 1 shipping item.  Accessory '
			 + 'cords; 4 cords equals 1 shipping item.  With the exception of the '
			 + 'initial item, all partial values are rounded down to the nearest whole '
			 + 'number.<br /><br />'
			 
			 + 'Items are shipped via Expedited post, insured. '
			 + 'After we ship, an email is sent to the customer containing the tracking '
			 + 'number and a link to track the item on the '
			 + 'internet. It is up to the customer to inform us if they feel the shipment '
			 + 'is overdue.'
  }
  
  if (x == 19) {
    var text = '<i>Shopping Cart</i><br />'
	         + 'Below and to the right of the company logo are a set of action links. '
			 + 'These are duplicated in the '
			 + 'Action box located to the left of the Totals Box.<br /><br />'
			 
		     + '<i>Actions:</i> '
			 + 'Under the company logo is a box that contains the items currently in '
			 + 'the shopping cart. Click inside a Quantity feild and enter the desired '
			 + 'quantity of the item. Then select the Update button in the Action '
			 + 'box located beside the Totals box. All quantities can be set back to '
			 + 'default by selecting the Reset button. You can delete any item by '
			 + 'clicking on the X beside the desired item. Select OK to confirm '
			 + 'the deletion. All items can be deleted at once by selecting the '
			 + 'Del All button. Deletions cannot be reversed. The Return button '
			 + 'has the same effect as clicking the browser Back button. You are '
			 + 'taken to the previous page.<br /><br /> '
			 
			 + 'The cart entries are stored in a cookie on the users computer. This '
			 + 'allows the user to exit the site and return without losing the cart '
			 + 'contents. This info is kept intact for 7 days. After which time it is '
			 + 'deleted.<br /><br />'
			 
		     + '<i>Totals:</i> '
			 + 'The Total box located to the right of the Shipping box will keep '
			 + 'track of and update the total values on the fly as changes are made '
			 + 'to the cart contents.'
  }
  
  if (x == 20) {
    var text = '<i>Trial</i><br />'
	         + 'Due to hygienic reasons, our trial policy has changed. '
	         + 'There are certain models of headset that cannot be returned '
	         + 'after usage. In these cases, we will try to provide the customer '
	         + 'with a used model that has the parts in question replaced. '
	         + 'The customer will be required to purchase those parts and pay '
	         + 'the courier/shipping fee. So a credit card number will be required. '
			 + '<br><br>'			 
			 + 'Trial period is 1 week. This is usually sufficient time to '
			 + 'evaluate the product. If more time is needed, please call and '
			 + 'let us know. We are very flexible. If we have not heard from you '
			 + 'after 1 month, we consider the item purchased and will '
			 + 'charge the cost of the trial equipment to the credit card number provided. '
			 + 'Please contact us for more info.'
  }
	  
  if (x == 22) {
    var text = '<i>Currancy Exchange Rate</i><br />'
	         + 'Pricing can be displayed in Canadian or US dollars.'
			 + 'This is indicated in blue text in the lower right corner of the '
			 + 'Shipping / Handling box within the Shopping Cart page. '
			 + 'When the Shopping Cart page is being displayed, the user selects '
			 + 'a shipping option. When the item is being shipped within Canada '
			 + 'the prices shown are in CDN dollars.  If the US option is selected '
			 + 'the pricies are shown in US dollars. When checking out, the appropriate '
			 + 'currency will be used throughout the payment process.<br /><br /> '
			 
			 + 'The CDN/US exchange rate is monitored a couple of times per month. '
			 + 'At the time of this writing, the rate is close to par. When the '
			 + 'difference is around 10% then an appropriate percentage will be '
			 + 'calculated into the shopping cart prices. All prices are based in '
			 + 'Canadian dollars and a US equivalent will be calculated when needed.'
  }
	  
  if (x == 23) {
    var text = '<i>Specials / Discounts</i><br />'
	         + 'When discounted pricing is in effect, a notice is displayed on '
			 + 'the home page of this site. '
			 + 'Also, a red alert notice is placed '
			 + 'above the price of the displayed item.<br /><br /> '
			 
			 + 'Some specials are valid with prepaid purchases only.<br /> '
			 + 'If this is the case, payment options are:<br /> '
			 + '<ul style="line height: 25px; margin-left: 20px;">'
			 + '<li>Via the shopping cart feature of this web site</li> '
			 + '<li>Phone in orders. Visa or Master Card only via phone.</li> '
			 + '<li>Email. Send a price quote and billing info along with Visa '
			 + 'or Master Card info. (not recommended)</li> '
			 + '<li>Cheque. Send us a cheque and billing info along with a price quote.</li>'
			 + '</ul><br />'
			 + 'Price quotes can be requested by phone or email.<br /> '
			 + 'A price quote can also be printed via this web site.<br /> '
			 + '<a class="indLink" href="javascript:control(&#34;ch&#34;, 15)">'
			 + 'Click here for More Info</a>'
  }
	  
  if (x == 24) {
    var text = '<br><i>Contact Information</i><br /><br>'
	         + 'Contact Information is displayed to the right.<br> '
			 + 'The email info is dislayed only in select areas of the site. '
			 + 'Special measures are taken when displaying our email and phone '
			 + 'info because of spybot software that extracts this info from websites '
			 + 'for the purpose of intruding solicitation.<br /><br /> '
  }
	  
  var txt = '<p class="chHelpText">' + text + '</p>'	
  return (txt)
}

-->